Privacy Policy

At We’d Smoke, accessible from https://wedsmoke.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our site, register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. The personal information we collect may include:

• Name

• Email Address

• Mailing Address

• Phone Number

• Payment Information (where applicable)

• IP Address

We collect this information directly from you when you provide it to us, or automatically as you navigate through the site.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our website.

• To improve and personalize your experience on our site.

• To process transactions and manage your orders.

• To send periodic emails, including newsletters and promotions.

• To respond to your inquiries, comments, or customer service requests.

• To monitor and analyze usage of the site to improve performance.

• To comply with legal obligations.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for the following purposes:

•Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, processing transactions, or servicing you. These parties are contractually obligated to keep your information confidential and to use it only for the purposes for which we disclose it.

•Developers: We share information with our website developer, Bent Creative, for the purpose of maintaining and updating the site, troubleshooting issues, and improving user experience.

•Analytics, Marketing & Advertising Partners: We use third-party platforms to better understand how visitors interact with our website, measure performance, process purchases, and provide relevant advertising. These platforms may collect information such as your IP address, browser type, device information, and browsing behavior. This may include, but is not limited to:

•Google (Google Analytics, Google Search Console, Google Tag Manager, Google Ads)

•Meta (Facebook and Instagram business tools, including Ads and Pixel)

•TikTok (TikTok Pixel and advertising tools)

•WooCommerce (for processing e-commerce transactions, order management, and related customer communications)

•Email & Marketing Platforms such as FluentCRM or Klaviyo (for email campaigns, newsletters, customer relationship management, and marketing automation)

•Other Third-Party Tools (such as payment processors, hosting providers, and cloud storage services necessary for the operation of our services).

• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Cookies and Tracking Technologies

Our website and our partners may use cookies, pixels, tags, and similar tracking technologies to collect information about your browsing behavior on our website and across other websites. This helps us understand usage patterns, improve functionality, and deliver targeted advertising. You can manage or disable cookies through your browser settings, but please note that certain features of the site may not function properly if cookies are disabled.

•Future Platforms: From time to time, we may implement additional analytics, advertising, or marketing platforms to improve our services and communications. We will take reasonable steps to ensure that any new partners adhere to comparable data protection practices.

•Legal Requirements: We may disclose your information if required to do so by law, regulation, or in response to valid requests by public authorities (e.g., a court, regulator, or government agency).

•Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction.

We use cookies for the following purposes:

• Analytics: To understand how users interact with our site and make improvements.

• Functionality: To remember your preferences and settings.

• Marketing: To deliver targeted ads that are relevant to your interests.

5. Third-Party Services

Our website may contain links to third-party websites, plugins, or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies.

6. Data Security

We implement security measures to maintain the safety of your personal information. However, no data transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [Contact Information].

8. Children and Young Adult’s Privacy

Our services are not directed to individuals under the age of 21, and we do not knowingly collect personal information from children under 21. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Payment Security & PCI DSS Compliance

We take the security of your payment information seriously. All payment transactions made through our website are processed by trusted third-party service providers (such as Stripe, PayPal, Argyle Payments, or WooCommerce Payments) who are certified as PCI DSS (Payment Card Industry Data Security Standard) compliant.

We do not store or have direct access to your full credit card details. Instead, payment data is transmitted securely to these providers, who are responsible for protecting cardholder information in accordance with PCI DSS requirements.

Responsibility for PCI DSS compliance is shared between our business and these third-party providers. We ensure that we only partner with payment processors who maintain active PCI DSS compliance and implement appropriate safeguards to protect your personal and financial information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make changes, we will notify you by updating the date at the top of this Privacy Policy, and in some cases, we may provide additional notice (such as by email).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.